Frequently Asked Questions
1 Who needs a Professional Organiser?
Almost everybody needs a little help at some point in their life. Life is constantly evolving and shifting and I believe that our homes should always support, grow and transform with us.
It could be that you are putting your house on the market, or that a lifetime of clutter has become overwhelming, or perhaps you are adapting to a change of life circumstance (new baby, empty nester, separation, retirement). Transforming a space can help you transition from one situation to another.
Being organised is not necessarily being perfect. It is being in control of your home so you can find what you want, when you want.
2 Why choose M Your Space?
Many organising businesses offer a quick revamp of a wardrobe or kitchen but then a few weeks later you find yourself back in a state of disorder.
I work in close collaboration with my clients to learn about their priorities, personality and habits so that we reach their goals. This helps ensure that maintainance is easy for the long-term.
3 How long will it take to organise my home?
The time required will depend on two key factors:
1. The volume of possessions you own (e.g. a studio flat will take less time to sort than a 5-bedroom family house).
2. Your readiness to make decisions about letting go of the things that you no longer use.
Some people are able to clear large quantities of “stuff” in a short period of time, and others require more time to reflect.
When we work together I am committed to providing guidance and practical help and keep the process on track. Together we can make good progress.
4 How much will it cost to organise my home?
The cost of organising your home depends on the amount of accumulation, decision making and if you are able to work on projects between sessions.
Some clients want a consultation for ideas and a plan of action (from €90).
Others book one to five 3-hour sessions to tackle problem areas (a €135 - €650 investment).
All services are €45/hour (minimum 2 hours virtual / minimum 3 hours in-house)
You may wish to meet once or twice a month for several months in order to work on a whole home. Together we will work out a budget that meets your needs.
5 Will you throw away my belongings?
I will treat your belongings with respect and care and will under no circumstance throw anything out without your express consent (a disclaimer form will be signed before we begin).
The decision to discard or give away your belongings is entirely yours.
A mess of cotton fabrics (before)
6 What happens to the things I want to let go of?
We can discuss the best options for your possessions in terms of donating, gifting, selling or recycling. I support sustainability wherever possible, both to support local communities and to keep belongings out of landfill sites.
As a general rule I encourage donating everyday household items as opposed to selling them (e.g. clothes, books and kitchenware), as it can be time consuming and stressful to find a buyer.
For more valuable items, I can assist you in finding an auctioneer, consignment shop or on-line marketplace, but I do not currently offer services to sell these items on your behalf.
7 Do you clean?
I can help clean shelves and under cupboards when it is part of the decluttering process, but I don't offer a full cleaning service.
8 What is your service area?
In-home services can be booked for the Lille area including, Croix, Lambersart, Lomme, La Madeleine, Marcq-en-Baroeul, Mouvaux, Roubaix, Tourcoing, Villeneuve d'Ascq, Wambrechies.
In-home projects of more than 2 full days are bookable in Paris (plus travel costs from Lille).
For virtual services we can connect anywhere in the world thanks to the internet. I am based in France so timing of sessions will be booked withing normal waking hours.
9 How do I get started?
Before I start with any new client, I offer an free 30-minute phone consultation to talk with you about your unique situation and to see if my services fit with your needs, goals and budget. Click for free consultation
10 Do I need to prepare for my sessions?
You may feel more comfortable to clean before our sessions, but it is not a requirement.
If we have planned to work in your wardrobe, then it would be useful to have the laundry done so that we can assess all your clothing at the same time.
To make the most of our time together, the less distractions there are, the more effective our sessions will be. Please make arrangements for other members of the family or housemates to be out if you think this will hinder your progress.
Please could you also arrange for pets be settled in a separate room to the area we will be working in.
Cotton fabrics arranged for easy use (after)
11 What is a typical organising session like?
A typical session lasts 3 hours (½ day).
Two 3-hours sessions can be booked in one day (full day).
We will take a 1 hour break between the morning and afternoon sessions, and of course, any necessary pauses as and when we feel the need.
Bookings are available weekdays between 9 am - 6 pm and the occasional weekend.
12 Are all services confidential?
Yes, I will keep all client information confidential at all times both during and after the conclusion of the professional relationship.
You can decide whether you choose to allow before and after photos by signing the Photo Release portion of the M Your Space Client Agreement. It can be helpful to take photos to document your progress. Any photos used for marketing/social media will be anonymous, and only used with express permission by the client.